Simple Plans for Growing Teams

Cost per Action
Store a memory
1 credit (1)
AI chat (per query)
5 credits
Search memories
1 credit
Generate profile
10 credits
(1)A memory input can be large enough to contain multiple memories that CrewMem extracts and stores automatically.The cost is for single extracted memory.
Final cost = [Number of extracted memories] x 1 Credit.

Standard

/month

/month

  • Monthly 20K Credits
  • Manage 2 Team
  • AI Model GPT-4o-mini for analysis and chat.
  • Max 500 Words per Memory Entry
  • Unlimited team member/coworker
  • Unlimited team member/coworker memory tracking.
  • Chat with AI for each team member.
  • Generate profile of team member by AI based on stored memories.

Pro

/month

/month

  • Monthly 100K Credits
  • Manage up to 10 Teams
  • AI Model GPT-4o for deep analysis and chat.
  • Max 1000 Words per Memory Entry
  • Unlimited team member/coworker
  • Unlimited team member/coworker memory tracking.
  • Chat with AI for each team member.
  • Generate profile of team member by AI based on stored memories.
  • Team member performance analysis.

Premium

/month

/month

  • Monthly 1M Credits
  • Manage up to 50 Teams
  • AI Model GPT-4o for deep analysis and chat.
  • Max 4000 Words per Memory Entry
  • Unlimited team member/coworker
  • Unlimited team member/coworker memory tracking.
  • Chat with AI for each team member.
  • Generate profile of team member by AI based on stored memories.
  • Team member performance analysis.

Subscription Changes & Refund Policy

  • Subscription Management
    • When you subscribe to a paid plan at CrewMem you can change your billing period, upgrade or downgrade a plan, cancel or uncancel your subscription on our dedicated Customer Portal.
  • Downgrading Your Plan
    • When downgrading (e.g. Pro to Standard), your plan will change to the new plan at the **end of the current billing period**.
    • Refund Policy: There is **no refund or proration**. You will receive a notification email about this information.
  • Billing Interval Changes (Monthly/Yearly)
    • Change to LONGER Interval (e.g., Monthly to Yearly)
      The new, longer interval (and its full payment) is effective **immediately**. You are instantly issued the full monthly credits for the new plan.
      Policy: There is **no proration or refund** for the unused time on the previous, shorter term.
    • Change to SHORTER Interval (e.g., Yearly to Monthly)
      The change will take effect at the **end of your current billing period**. You continue to use your current paid plan until its expiration date.
      Policy: There is **no refund** for the current paid term.
  • Upgrading Your Plan
    • Your plan upgrade (e.g., Pro to Premium) is effective **immediately**, granting you instant access to all new features.
    • Credit Grant: You are immediately charged the **full price** of the new plan and instantly issued the **full monthly credit allocation** for that new plan.
    • Proration & Refund Policy: Since full credits are granted immediately, there is **no proration** applied for unused time on the previous plan. The transaction is final, but you may contact us directly to request a refund related to your upgrade charge.
  • Subscription Cancellation
    • The subscription cancellation is requested and the subscription cancels at the **end of the current billing period**.
    • Refund Policy: There is **no refund** when cancellation is requested.